Treat Days

Noomcoin Treat Days are scheduled days that let you take a day off from Noom daily activities and still earn a Noomcoin, without losing any of your course progress. This allows you to recharge your batteries, enjoy your personal time, and practice your healthy habits without Noom.

Earning Treat Days

You’ll unlock Treat Days and earn 1 Treat Day after earning 5 Noomcoins. After that, you’ll earn 1 Treat Day every week for sticking with Noom for another week. The Treat Days can be used immediately or saved up for use at a later time.

Your Treat Days can be accessed when you first unlock them and also by tapping on the Treat Days icon on your Course Map. Here, you can see your Treat Days balance as well as schedule or cancel Treat Days.

Accessing Treat Days

You can access your Treat Days at any time within the Noom app. The Treat Days icon also displays the number of Treat Days you’ve earned so far. From here, you’ll be able to schedule and cancel your Treat Days. You’re allowed to schedule as many Treat Days as you have in the bank, and can schedule Treat Days for today or any day in the future.

To access your Treat Days:

1. Open the Noom app and tap the Progress tab at the bottom of the home screen.
2. Tap the Treat Days icon at the top of the screen.

How to Schedule and Cancel Treat Days

You’re able to schedule your first Treat Day as soon as Treat Days are unlocked, and then schedule additional Treat Days as you earn them. Please note that Treat Days aren’t automatically activated as they’re earned; you need to schedule the day(s) you want to use them. Once a Treat Day is scheduled, you’re able to cancel it and reschedule it for a different day.

Scheduling Your First Treat Day

To schedule your first Treat Day:

1. Tap Schedule My Treat Day on the pop-up screen that appears the first time you unlock Treat Days. 
2. Tap the calendar icon to the right of Select Date to open a calendar. 
3. Scroll through the calendar and tap on the date you want to schedule your Treat Day. 
4. Tap Save to save the scheduled date. 

Scheduling Additional Treat Days

To schedule Treat Days to be used at a later time:

1. Open the Noom app and tap the Progress tab at the bottom of the home screen.
2. Tap the Treat Days icon at the top of the screen.
3. Tap the calendar icon to the right of Select Date to open a calendar. 
4. Scroll through the calendar and tap on the date you want to schedule your Treat Day. 
5. Tap Save to save the scheduled date. 
6. If you have more than 1 Treat Day saved and want to schedule additional Treat Days, tap ADD MORE DAYS and follow the same process above to schedule the next Treat Day.
   Please note that you won’t be able to schedule more Treat Days than the number of Treat Days Available displayed.

You’ll see a pop-up notification reminding you of the scheduled Treat Day on the day before the actual Treat Day. While this notification can’t be turned off at this time, you can cancel the Treat Day if you no longer wish to take the Treat Day.

Cancelling Scheduled Treat Days

1. Open the Noom app and tap the Progress tab at the bottom of the home screen.
2. Tap the Treat Days icon at the top of the screen. 
3. Tap the X to the left of the scheduled Treat Day. 
4. Tap Confirm Cancellation to cancel the treat day or Never Mind to keep the scheduled date.

Taking a Treat Day

Three things happen on a Treat Day:

1. You’ll see a banner on the home page of the app on your scheduled Treat Day that says TREAT DAY ACTIVATED. 
2. You can still complete any action and earn a full Noomcoin on Treat Days. 
3. To ensure that you’re not bothered on your Treat Day, all notifications/messages on Treat Days are paused and your meal streak is saved. 

Returning from a Treat Day

When you return from a Treat Day, we’ll check in with you, ask how it went, ask you to recommit to Your Big Picture (YBP), and then you’ll earn a Noomcoin for your day off.

Retroactive Treat Days

If you didn’t earn any Noomcoin pieces yesterday, have 1+ Treat Days in the bank, and haven’t opened the app yet today, you’ll be sent a notification asking if you’d like to retroactively activate a Treat Day. Just tap Activate to activate the Treat Day or No Thanks to save the Treat Day for a later date. Please note that this notification can’t be turned off at this time.

Troubleshooting Issues with Treat Days

Below are some troubleshooting tips for the most common issues with Treat Days.

Treat Day Not Issued/Credited

If a Treat Day wasn’t issued when it was earned, or you don’t see it credited in your available Treat Days balance:

• Make sure you’ve earned at least 5 Noomcoins in order to unlock your first Treat Day.
• You only earn 1 Noomcoin per week for sticking with the Noom Weight program.
• Ensure that you have scheduled your Treat Days correctly by checking your scheduled Treat Days.
• Make sure you have the latest version of the app installed.
• Force-close the Noom app, reopen the app, and then check your Treat Days balance again.
• Clear the Noom app cache (Android only).

Treat Day(s) Disappeared

If your Treat Days completely disappeared or you notice a reduction in your Treat Days balance:

• Check your scheduled Treat Days to make sure you don’t have extra days scheduled and cancel those if needed.
• Ensure that you have scheduled your Treat Days correctly by checking your scheduled Treat Days.
• Make sure you have the latest version of the app installed.
• Force-close the Noom app, reopen the app, and then check your Treat Days balance again.
• Clear the Noom app cache (Android only).

Activation/Redemption Confusion

As a reminder, Treat Days aren’t automatically activated as they’re earned. You need to schedule the Treat Day(s) for the specific date(s) you want to use them. If a Treat Day hasn’t been scheduled, it won’t be reflected as used in your Treat Days balance.

Additional Support

If you still experience any issues, please reach out to Noom Support for further assistance.